Team Lead/Manager, Kuberite Inc. May 2023 – Sep 2024
Oshawa, Ontario, Canada

• Led a team, managed inventory, and optimized operations to meet client demand.
• Developed KPIs that improved efficiency and reduced costs by $18,000 annually.
• Streamlined inventory management, reducing stock discrepancies by 20%.
• Trained new hires, cutting onboarding time and increasing team productivity.
• Maintained a 100% safety record by enforcing protocols and conducting regular audits.

Marketing Manager, Alam Traders Oct 2019 – Nov 2022
Rajshahi, Bangladesh

• Developed and maintained relationships with business customers to understand the market demand, and communicated with suppliers to meet the demand.
• Management inventory and received products.
• Maintained social media communication and supported promotional strategies.
• Collaborating with the sales team to reach sales quotas.
• Data analysis and forecasting using MS Excel.

Fulfillment Associate, Amazon ULC Aug 2023 – Present
Whitby, Ontario, Canada

• Coordinated with cross-functional teams to ensure on-time processing of orders.
• Followed organizational improvements leading to a boost in productivity.
• Enhanced communication between team members, supporting seamless operations.

Trent University (from Winter 2023 to Summer 2024)
Master of Management
Program Length: 4 Terms equivalent to 2 years
Concentration: Strategic Change Management
CGPA: 3.76 out of 4.00

Relevant Coursework:
- Change Management Strategies
- Business Statistics
- Negotiations and Conflict Resolution
- Computer Based Decision Making
- Marketing Management

Capstone Project: Financial Strategy Planning, Ofori Beauty
Main Responsibilities:

• Analyzed primary and secondary competitors and researched the market for pricing and cost evaluation.
• Organized data with references and facts to back up revenue and cost models.
• Prepared and delivered a comprehensive 3-year financial strategy aligned with client objectives.
• Created a pitch deck for investors and a 30-minute presentation to explain the findings for investment decisions.

North South University (from Fall 2019 to Fall 2021)
Master of Business Administration
Concentration: Marketing
CGPA: 3.76 out of 4.00
Achievement: Awarded Magna Cum Laude

University of Rajshahi (from January 2015 to December 2018)
Bachelor of Business Administration
Concentration: Marketing
CGPA: 3.366 out of 4.00
Achievement: Department of Marketing Scholarship Recipient

Relevant Coursework:
- Marketing Research

Worked as team leader on various projects on different companies and topics focusing on market research, case studies, and business strategies using tools like Excel, statistical analysis, and surveys for university coursework.

Rajshahi College (from 2012 to 2014)
Higher Secondary Certificate (HSC)
Group: Business Studies
GPA: 5.00 out of 5.00

Rajshahi Collegiate School (from 2004-2012)
Secondary School Certificate (SSC)
Group: Business Studies
GPA: 5.00 out of 5.00
Achievement: Government Scholarship Recipient

• Volunteer Teaching Voluntarily taught children in 2024, providing educational support and mentorship to promote academic success and personal development.
• Teaching Support I helped classmates from science backgrounds understand accounting principles during the Principles of Accounting course in BBA. I also helped fellow students in MBA understand statistics, business math, and marketing concepts.

• Provided free training sessions on MS Excel for data cleaning, financial and statistical analysis, and visualization to fellow course mates during both Bachelor's and Master's programs.
• Delivered voluntary training on the AI tool 'CHATGPT' for academic purposes and research using Claude.ai to coursemates in the Master's program, empowering them with skills in utilizing advanced technologies for educational research and communication.
• Trained classmates in the computer lab during BBA for the course “Computer in Business” directed by the professor at the University of Rajshahi.

Microsoft Office: Word, Excel, PowerPoint, Visio, Power BI, Outlook, OneDrive
Programming and Coding: Python, GitHub
Statistical: Excel, MiniTab
RDBMS: PostgreSQL
Google Workspace: Drive, Docs, Forms, Sheets, Slides, Calendar
Online Conferencing/Teaching Software: Google Meet, Zoom, Teams
Survey: Google Forms, Survey Monkey
Photo Editing: Adobe Illustrator, Adobe Photoshop, Canva.